*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--primary: #6366f1;--primary-hover: #4f46e5;--bg: #f9fafb;--surface: #ffffff;--border: #e5e7eb;--text: #111827;--text-secondary: #6b7280;--text-muted: #9ca3af;--success: #10b981;--warning: #f59e0b;--danger: #ef4444;--note-bg: #fef9c3;--note-border: #fde047;--radius: 8px;--shadow: 0 1px 3px rgba(0,0,0,.08);--shadow-lg: 0 4px 12px rgba(0,0,0,.1)}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;background:var(--bg);color:var(--text);line-height:1.5;-webkit-font-smoothing:antialiased}.loading-screen{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100vh;gap:12px;color:var(--text-secondary)}.loading-spinner{width:32px;height:32px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .6s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.login-page{min-height:100vh;background:var(--bg)}.login-split{display:flex;min-height:100vh}.login-brand{flex:1;background:linear-gradient(135deg,#6366f1,#4f46e5,#4338ca);color:#fff;display:flex;align-items:center;justify-content:center;padding:48px;position:relative;overflow:hidden}.login-brand:before{content:"";position:absolute;top:-50%;right:-20%;width:500px;height:500px;background:#ffffff0d;border-radius:50%}.login-brand:after{content:"";position:absolute;bottom:-30%;left:-10%;width:400px;height:400px;background:#ffffff08;border-radius:50%}.login-brand-content{position:relative;z-index:1;max-width:400px}.login-brand-logo{display:flex;align-items:center;gap:10px;margin-bottom:32px}.login-brand-logo span{font-size:24px;font-weight:700;letter-spacing:-.5px}.login-brand-content h2{font-size:28px;font-weight:700;line-height:1.3;margin-bottom:32px;letter-spacing:-.5px}.login-brand-features{display:flex;flex-direction:column;gap:16px;margin-bottom:40px}.login-brand-feature{display:flex;align-items:center;gap:12px;font-size:15px;opacity:.9}.login-brand-feature svg{flex-shrink:0}.login-brand-footer{font-size:13px;opacity:.6;font-weight:500}.login-form-panel{flex:1;display:flex;align-items:center;justify-content:center;padding:48px;background:var(--surface)}.login-card{width:100%;max-width:400px}.login-header{margin-bottom:32px}.login-header h1{font-size:28px;font-weight:700;color:var(--text);letter-spacing:-.5px}.login-header p{color:var(--text-secondary);margin-top:8px;font-size:15px}.login-footer-links{display:flex;flex-direction:column;align-items:center;gap:12px;margin-top:24px;padding-top:24px;border-top:1px solid var(--border)}.login-link{font-size:14px;color:var(--text-secondary);text-decoration:none;transition:color .15s}.login-link:hover{color:var(--primary)}.login-link strong{color:var(--primary);font-weight:600}.login-link-secondary{font-size:13px;color:var(--text-muted)}.login-hint{text-align:center;margin-top:16px;font-size:12px;color:var(--text-muted)}@media (max-width: 768px){.login-split{flex-direction:column}.login-brand{padding:32px 24px;min-height:auto}.login-brand-content h2{font-size:22px;margin-bottom:20px}.login-brand-features{display:none}.login-form-panel{padding:32px 24px}}.layout{display:flex;height:100vh;overflow:hidden}.sidebar{width:240px;background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column}.sidebar-header{padding:20px;display:flex;align-items:center;gap:8px;border-bottom:1px solid var(--border)}.sidebar-header h2{font-size:20px;color:var(--primary)}.sidebar-nav{flex:1;padding:8px}.nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--radius);color:var(--text-secondary);text-decoration:none;font-size:14px;font-weight:500;transition:all .15s}.nav-item:hover{background:var(--bg);color:var(--text)}.nav-item.active{background:#eef2ff;color:var(--primary)}.nav-item svg{flex-shrink:0}.sidebar-footer{padding:16px;border-top:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.user-info{display:flex;align-items:center;gap:10px}.user-info-clickable{cursor:pointer;padding:6px 8px;border-radius:var(--radius);transition:background .15s}.user-info-clickable:hover{background:var(--bg)}.user-info-clickable.active{background:#6366f114}.user-name{font-size:13px;font-weight:600}.user-role{font-size:11px;color:var(--text-muted);text-transform:capitalize}.btn-logout{background:none;border:none;cursor:pointer;padding:6px;color:var(--text-muted);border-radius:6px}.btn-logout:hover{background:var(--bg);color:var(--danger)}.main-content{flex:1;overflow:auto}.status-dot{width:8px;height:8px;border-radius:50%;display:inline-block}.status-dot.online{background:var(--success)}.status-dot.offline{background:var(--text-muted)}.avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:14px;flex-shrink:0}.avatar-sm{width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:12px;flex-shrink:0}.avatar-large{width:56px;height:56px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:22px}.form-group{margin-bottom:16px}.form-group label{display:block;font-size:13px;font-weight:500;margin-bottom:6px;color:var(--text-secondary)}.form-group input,.form-group select,.form-group textarea{width:100%;padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:14px;background:var(--surface);transition:border-color .15s;height:36px}.form-group select{-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer;padding-right:32px;background:var(--surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%236b7280' d='M2 4l4 4 4-4'/%3E%3C/svg%3E") no-repeat right 12px center}.form-group textarea{height:auto;min-height:72px}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #6366f11a}.form-group textarea{resize:vertical;font-family:inherit}.form-row{display:flex;gap:16px}.form-row .form-group{flex:1}.checkbox-label{display:flex!important;align-items:center;gap:8px;cursor:pointer}.checkbox-label input[type=checkbox]{width:auto}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 16px;border-radius:var(--radius);font-size:14px;font-weight:500;cursor:pointer;border:1px solid var(--border);background:var(--surface);color:var(--text);transition:all .15s;height:36px;line-height:1}.btn:hover{background:var(--bg)}.btn-primary{background:var(--primary);color:#fff;border-color:var(--primary)}.btn-primary:hover{background:var(--primary-hover)}.btn-success{background:var(--success);color:#fff;border-color:var(--success)}.btn-warning{background:var(--warning);color:#fff;border-color:var(--warning)}.btn-danger{background:transparent;color:var(--danger);border-color:var(--danger)}.btn-danger:hover{background:#fef2f2}.btn-outline{background:transparent;border:1px solid var(--border);color:var(--text-secondary)}.btn-outline:hover{background:var(--bg);color:var(--text)}.btn-ghost{background:transparent;border-color:transparent}.btn-ghost:hover{background:var(--bg)}.btn-sm{padding:4px 10px;font-size:13px;height:30px}.btn-full{width:100%;height:auto;padding:10px 16px}.btn-note{background:#ca8a04;border-color:#ca8a04}.badge{display:inline-flex;padding:2px 8px;border-radius:12px;font-size:11px;font-weight:500;background:#eef2ff;color:var(--primary)}.badge-outline{background:transparent;border:1px solid var(--border);color:var(--text-secondary)}.badge-success{background:#d1fae5;color:#065f46}.status-badge{font-size:11px;font-weight:500;text-transform:capitalize}.status-badge.open{color:var(--success)}.status-badge.closed{color:var(--text-muted)}.alert{padding:12px 16px;border-radius:var(--radius);margin-bottom:16px;font-size:14px}.alert-error{background:#fef2f2;color:var(--danger);border:1px solid #fecaca}.page{padding:24px 32px;max-width:1200px}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px;gap:16px}.page-header h1{font-size:24px}.page-header select{padding:8px 32px 8px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:14px;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:var(--surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%236b7280' d='M2 4l4 4 4-4'/%3E%3C/svg%3E") no-repeat right 12px center;cursor:pointer}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.card-header{padding:16px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.card-header h3{font-size:15px}.card-body{padding:20px}.full-width{grid-column:1 / -1}.table-container{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.table{width:100%;border-collapse:collapse}.table th{text-align:left;padding:12px 16px;font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em;background:var(--bg);border-bottom:1px solid var(--border)}.table td{padding:12px 16px;border-bottom:1px solid var(--border);font-size:14px}.table tr.clickable{cursor:pointer}.table tr.clickable:hover{background:var(--bg)}.cell-with-avatar{display:flex;align-items:center;gap:10px}.search-box input{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:14px;background:var(--bg)}.search-box input:focus{outline:none;border-color:var(--primary);background:var(--surface)}.search-box.inline{max-width:300px}.inbox{display:flex;height:100vh}.convo-list{width:340px;border-right:1px solid var(--border);display:flex;flex-direction:column;background:var(--surface)}.convo-list-header{padding:16px 16px 0}.convo-list-header h2{font-size:18px;margin-bottom:12px}.filter-tabs{display:flex;gap:4px;margin-bottom:12px}.filter-tabs button{padding:6px 12px;border:none;background:transparent;cursor:pointer;font-size:13px;font-weight:500;color:var(--text-secondary);border-radius:6px;transition:all .15s}.filter-tabs button:hover{background:var(--bg)}.filter-tabs button.active{background:#eef2ff;color:var(--primary)}.convo-list .search-box{padding:0 16px 12px}.convo-items{flex:1;overflow-y:auto}.convo-item{padding:14px 16px;cursor:pointer;border-bottom:1px solid var(--border);display:flex;gap:12px;transition:background .1s}.convo-item:hover{background:var(--bg)}.convo-item.active{background:#eef2ff;border-left:3px solid var(--primary)}.convo-item.unread{font-weight:600}.convo-item-avatar{flex-shrink:0;width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:14px}.convo-item-content{flex:1;min-width:0}.convo-item-top{display:flex;justify-content:space-between;align-items:center}.convo-item-name{font-size:14px;font-weight:600}.convo-item-time{font-size:12px;color:var(--text-muted)}.convo-item-preview{font-size:13px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.convo-item-meta{display:flex;gap:6px;margin-top:6px;align-items:center}.chat-view{flex:1;display:flex;flex-direction:column;min-width:0}.chat-header{padding:16px 20px;border-bottom:1px solid var(--border);background:var(--surface);display:flex;align-items:center;justify-content:space-between}.chat-header-info h3{font-size:16px}.chat-header-sub{font-size:13px;color:var(--text-secondary)}.chat-header-actions{display:flex;gap:8px;align-items:center}.chat-header-actions select{padding:6px 28px 6px 10px;border:1px solid var(--border);border-radius:6px;font-size:13px;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:var(--surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%236b7280' d='M2 4l4 4 4-4'/%3E%3C/svg%3E") no-repeat right 10px center;cursor:pointer}.chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px;background:var(--bg)}.message{max-width:75%;padding:12px 16px;border-radius:12px}.message.contact{align-self:flex-start;background:var(--surface);border:1px solid var(--border)}.message.agent{align-self:flex-end;background:var(--primary);color:#fff}.message.system{align-self:center;background:#eef2ff;color:var(--primary);font-size:13px;text-align:center;border-radius:20px;padding:8px 16px}.message.note{align-self:flex-end;background:var(--note-bg);border:1px solid var(--note-border);color:#854d0e}.note-badge{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px}.message-header{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:4px}.message-sender{font-size:12px;font-weight:600;opacity:.8}.message-time{font-size:11px;opacity:.6}.message-body{font-size:14px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.typing-indicator{align-self:flex-start;font-size:13px;color:var(--text-muted);font-style:italic;padding:8px 0}.no-convo-selected{flex:1;display:flex;align-items:center;justify-content:center;text-align:center;color:var(--text-muted)}.no-convo-selected h3{color:var(--text-secondary);margin-bottom:4px}.chat-input{border-top:1px solid var(--border);background:var(--surface)}.chat-input-tabs{display:flex;gap:0;border-bottom:1px solid var(--border)}.chat-input-tabs button{padding:8px 16px;border:none;background:transparent;cursor:pointer;font-size:13px;font-weight:500;color:var(--text-secondary);border-bottom:2px solid transparent;transition:all .15s}.chat-input-tabs button.active{color:var(--primary);border-bottom-color:var(--primary)}.chat-input-tabs button.note.active{color:#ca8a04;border-bottom-color:#ca8a04}.chat-input-area{display:flex;padding:12px;gap:12px;align-items:flex-end}.chat-input-area textarea{flex:1;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:14px;resize:none;font-family:inherit;min-height:44px}.chat-input-area textarea:focus{outline:none;border-color:var(--primary)}.contact-sidebar{width:280px;border-left:1px solid var(--border);background:var(--surface);overflow-y:auto}.contact-sidebar-header{padding:24px;text-align:center;border-bottom:1px solid var(--border)}.contact-sidebar-header .avatar-large{margin:0 auto 12px}.contact-sidebar-header h3{font-size:16px}.contact-sidebar-header p{font-size:13px;color:var(--text-secondary)}.contact-sidebar-section{padding:16px 20px;border-bottom:1px solid var(--border)}.contact-sidebar-section h4{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin-bottom:12px}.detail-row{display:flex;justify-content:space-between;align-items:center;padding:6px 0;font-size:13px}.detail-label{color:var(--text-muted)}.detail-url{max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}.tag-list{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:12px}.tag{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:12px;font-size:12px;color:#fff;font-weight:500}.tag-remove{background:none;border:none;color:#fff;cursor:pointer;font-size:14px;opacity:.7;padding:0 2px}.tag-remove:hover{opacity:1}.tag-form{display:flex;gap:8px}.tag-form input{flex:1;padding:6px 10px;border:1px solid var(--border);border-radius:6px;font-size:13px}.contact-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.convo-history{display:flex;flex-direction:column;gap:8px}.convo-history-item{padding:12px 16px;border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;transition:background .15s}.convo-history-item:hover{background:var(--bg)}.convo-history-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px;font-size:13px}.convo-history-preview{font-size:13px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}.stat-value{font-size:32px;font-weight:700;color:var(--primary)}.stat-label{font-size:13px;color:var(--text-secondary);margin-top:4px}.analytics-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.bar-chart{display:flex;gap:12px;align-items:flex-end;height:200px;padding-top:20px}.bar-item{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px}.bar-wrapper{flex:1;width:100%;display:flex;align-items:flex-end}.bar{width:100%;background:var(--primary);border-radius:4px 4px 0 0;min-height:4px;transition:height .3s}.bar-label{font-size:11px;color:var(--text-muted)}.bar-value{font-size:12px;font-weight:600}.agent-stat{margin-bottom:16px}.agent-stat-header{display:flex;align-items:center;gap:8px;margin-bottom:6px;font-size:14px}.agent-stat-total{margin-left:auto;color:var(--text-muted);font-size:12px}.agent-stat-bar{display:flex;height:8px;border-radius:4px;overflow:hidden;background:var(--bg)}.agent-bar-open{background:var(--primary);transition:flex .3s}.agent-bar-closed{background:var(--success);transition:flex .3s}.team-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px}.team-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.team-card-header{padding:20px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--border)}.team-card-header h3{font-size:15px}.team-card-header p{font-size:13px;color:var(--text-secondary)}.team-card-header .status-dot{margin-left:auto}.team-card-body{padding:16px 20px}.team-card-footer{padding:12px 20px;border-top:1px solid var(--border)}.automations-list{display:flex;flex-direction:column;gap:12px}.automation-card.inactive{opacity:.5}.automation-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.automation-header h3{font-size:15px}.automation-actions{display:flex;gap:8px;align-items:center}.automation-meta{display:flex;gap:6px;margin-bottom:8px}.automation-message{font-size:14px;color:var(--text-secondary);font-style:italic}.switch{position:relative;display:inline-block;width:40px;height:22px}.switch input{opacity:0;width:0;height:0}.switch-slider{position:absolute;cursor:pointer;top:0;left:0;right:0;bottom:0;background:var(--border);border-radius:22px;transition:.2s}.switch-slider:before{content:"";position:absolute;height:16px;width:16px;left:3px;bottom:3px;background:#fff;border-radius:50%;transition:.2s}.switch input:checked+.switch-slider{background:var(--primary)}.switch input:checked+.switch-slider:before{transform:translate(18px)}.settings-grid{display:flex;flex-direction:column;gap:24px}.setting-description{font-size:13px;color:var(--text-secondary);margin-bottom:16px}.code-block{background:#1e293b;color:#e2e8f0;padding:16px;border-radius:var(--radius);font-size:13px;overflow-x:auto;font-family:SF Mono,Fira Code,monospace}.code-block code{white-space:pre-wrap;word-break:break-all}.empty-state{text-align:center;padding:40px 20px;color:var(--text-muted);font-size:14px}.widget-link-box{display:flex;align-items:center;gap:8px;background:#f0fdf4;border:1px solid #bbf7d0;border-radius:var(--radius);padding:12px 16px}.widget-link-box code{flex:1;font-size:13px;color:#166534;word-break:break-all;font-family:SF Mono,Fira Code,monospace}.flow-editor{border:1px solid var(--border);border-radius:var(--radius);padding:16px;background:var(--bg);margin-bottom:12px}.flow-editor-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.flow-editor-header label{font-weight:600;font-size:14px}.flow-node{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:12px;margin-bottom:10px}.flow-node-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;gap:8px}.flow-node-name-input{border:1px solid transparent;background:transparent;font-weight:600;font-size:13px;color:var(--primary);padding:4px 8px;border-radius:var(--radius);flex:1;min-width:0}.flow-node-name-input:hover{border-color:var(--border);background:var(--bg)}.flow-node-name-input:focus{outline:none;border-color:var(--primary);background:var(--surface);box-shadow:0 0 0 3px #6366f11a}.flow-option-row{display:flex;gap:8px;align-items:center;margin-top:6px}.flow-option-row input,.flow-option-row select{height:36px;font-size:14px;border:1px solid var(--border);border-radius:var(--radius);padding:6px 10px;background:var(--surface)}.flow-option-row input{flex:1}.flow-option-row select{width:180px;-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:32px;background:var(--surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%236b7280' d='M2 4l4 4 4-4'/%3E%3C/svg%3E") no-repeat right 10px center;cursor:pointer}.flow-option-row input:focus,.flow-option-row select:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #6366f11a}.automation-flow-preview{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}.simple-rte{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);overflow:hidden;transition:border-color .15s}.simple-rte:focus-within{border-color:var(--primary);box-shadow:0 0 0 3px #6366f11a}.simple-rte-toolbar{display:flex;align-items:center;gap:2px;padding:4px 8px;border-bottom:1px solid var(--border);background:var(--bg)}.simple-rte-toolbar button{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border:none;background:none;cursor:pointer;border-radius:4px;color:var(--text-secondary);font-size:13px}.simple-rte-toolbar button:hover{background:var(--border);color:var(--text-primary)}.simple-rte-sep{width:1px;height:18px;background:var(--border);margin:0 4px}.simple-rte-editor{padding:8px 12px;font-size:14px;line-height:1.5;outline:none;overflow-y:auto}.simple-rte-editor:empty:before{content:attr(data-placeholder);color:var(--text-muted);pointer-events:none}.simple-rte-editor a{color:var(--primary);text-decoration:underline}.simple-rte-editor ul,.simple-rte-editor ol{margin:4px 0;padding-left:20px}.automation-tooltip-icon{position:relative;display:inline-flex;cursor:help;color:#9ca3af}.automation-tooltip-icon:hover{color:var(--primary)}.automation-tooltip-icon:hover:after{content:attr(data-tooltip);position:absolute;top:24px;left:0;width:280px;padding:8px 12px;background:#1e293b;color:#e2e8f0;font-size:12px;font-weight:400;line-height:1.5;border-radius:6px;z-index:10;box-shadow:0 4px 12px #00000026;white-space:normal}.inbox-flow-options{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}.inbox-flow-pill{padding:4px 12px;border:1px solid var(--primary);border-radius:16px;font-size:12px;color:var(--primary);background:#fff}.photo-upload{width:64px;height:64px;border-radius:50%;position:relative;cursor:pointer;display:flex;align-items:center;justify-content:center;overflow:hidden;transition:box-shadow .15s}.photo-upload:hover{box-shadow:0 0 0 3px #6366f14d}.photo-upload-img{width:100%;height:100%;object-fit:cover;border-radius:50%}.photo-upload-initials{font-size:22px;font-weight:600;color:#fff}.photo-upload-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;border-radius:50%;opacity:0;transition:opacity .15s}.photo-upload:hover .photo-upload-overlay{opacity:1}.photo-remove-btn{position:absolute;top:-4px;right:-4px;width:20px;height:20px;border-radius:50%;background:var(--danger);color:#fff;border:2px solid white;font-size:14px;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center;z-index:2}.photo-remove-btn:hover{background:#dc2626}.team-card form .form-group{margin-bottom:10px}.team-card form .form-group label{font-size:12px}.team-card form .form-group input,.team-card form .form-group select{height:32px;font-size:13px;padding:6px 10px}.automation-card.editing{border-color:var(--primary);box-shadow:0 0 0 3px #6366f11a}.rte-container{border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;background:var(--surface)}.rte-toolbar{display:flex;flex-wrap:wrap;gap:2px;padding:6px 8px;background:var(--bg);border-bottom:1px solid var(--border);align-items:center}.rte-toolbar-group{display:flex;gap:2px}.rte-divider{width:1px;height:20px;background:var(--border);margin:0 4px}.rte-btn{padding:4px 8px;border:none;background:transparent;cursor:pointer;font-size:12px;font-weight:500;color:var(--text-secondary);border-radius:4px;transition:all .1s;line-height:1.2;white-space:nowrap}.rte-btn:hover{background:var(--surface);color:var(--text)}.rte-btn:active{background:#eef2ff;color:var(--primary)}.rte-editor{min-height:250px;max-height:500px;overflow-y:auto;padding:16px 20px;font-size:14px;line-height:1.7;outline:none;color:var(--text)}.rte-editor:empty:before{content:attr(data-placeholder);color:var(--text-muted);pointer-events:none}.rte-editor h2{font-size:22px;font-weight:700;margin:16px 0 8px}.rte-editor h3{font-size:18px;font-weight:600;margin:12px 0 6px}.rte-editor p{margin:8px 0}.rte-editor ul,.rte-editor ol{margin:8px 0;padding-left:24px}.rte-editor li{margin:4px 0}.rte-editor blockquote{border-left:3px solid var(--primary);padding:8px 16px;margin:12px 0;background:#f8f9fa;color:var(--text-secondary);font-style:italic}.rte-editor a{color:var(--primary);text-decoration:underline}.rte-editor img{max-width:100%;height:auto;border-radius:8px;margin:8px 0;cursor:pointer;transition:outline .1s}.rte-editor img:hover{outline:2px solid var(--primary);outline-offset:2px}.rte-editor hr{border:none;border-top:1px solid var(--border);margin:16px 0}.rte-image-toolbar{display:flex;align-items:center;gap:4px;padding:4px 8px;background:#1e293b;border-radius:8px;box-shadow:0 4px 16px #0003;z-index:10;white-space:nowrap}.rte-image-toolbar button{padding:4px 10px;border:none;background:transparent;cursor:pointer;font-size:12px;font-weight:600;color:#e2e8f0;border-radius:4px;transition:all .1s}.rte-image-toolbar button:hover{background:#ffffff26;color:#fff}.rte-image-toolbar .rte-img-delete{color:#fca5a5}.rte-image-toolbar .rte-img-delete:hover{background:#ef444433;color:#ef4444}.rte-image-divider{width:1px;height:16px;background:#fff3;margin:0 2px}.article-content h2{font-size:20px;font-weight:700;margin:16px 0 8px}.article-content h3{font-size:17px;font-weight:600;margin:12px 0 6px}.article-content p{margin:8px 0}.article-content ul,.article-content ol{margin:8px 0;padding-left:24px}.article-content li{margin:4px 0}.article-content blockquote{border-left:3px solid #6366f1;padding:8px 16px;margin:12px 0;background:#f8f9fa;color:#6b7280;font-style:italic}.article-content a{color:#6366f1;text-decoration:underline}.article-content img{max-width:100%;height:auto;border-radius:8px;margin:8px 0}.article-content hr{border:none;border-top:1px solid #e5e7eb;margin:16px 0}.signup-container{display:flex;align-items:center;justify-content:center;min-height:100vh;padding:40px 20px}.signup-card{width:100%;max-width:460px}.signup-section-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin-top:20px;margin-bottom:8px;padding-bottom:6px;border-bottom:1px solid var(--border)}.signup-plan-row{display:flex;gap:16px}.signup-plan-field{flex:1}.signup-total{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;background:var(--bg);border-radius:var(--radius);margin-bottom:16px;font-weight:500}.signup-total-amount{font-size:20px;font-weight:700;color:var(--primary)}.signup-success{text-align:center;padding:40px 0}.signup-success h1{margin-top:20px;font-size:24px}.signup-success p{color:var(--text-secondary);margin-top:8px}.input-with-prefix{display:flex;align-items:center;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;background:var(--surface)}.input-with-prefix .input-prefix{padding:8px 8px 8px 12px;color:var(--text-muted);font-size:14px;white-space:nowrap;background:var(--bg);border-right:1px solid var(--border)}.input-with-prefix input{border:none;border-radius:0;flex:1}.input-with-prefix input:focus{box-shadow:none}.price-tag{font-weight:400;font-size:12px;color:var(--text-muted)}.form-help{display:block;font-size:12px;color:var(--text-muted);margin-top:4px}.signup-steps{display:flex;align-items:center;justify-content:center;gap:0;margin-bottom:28px}.signup-step{display:flex;align-items:center;gap:8px;opacity:.4;transition:opacity .2s}.signup-step.active{opacity:1}.signup-step-number{width:28px;height:28px;border-radius:50%;background:var(--border);color:var(--text-secondary);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;flex-shrink:0;transition:background .2s,color .2s}.signup-step.active .signup-step-number{background:var(--primary);color:#fff}.signup-step span{font-size:13px;font-weight:600;color:var(--text-secondary)}.signup-step.active span{color:var(--text)}.signup-step-line{width:40px;height:2px;background:var(--border);margin:0 12px;flex-shrink:0}.signup-btn-row{display:flex;gap:12px}.billing-page{padding:32px 40px;max-width:1100px}@media (max-width: 900px){.billing-page{padding:24px 20px}}.billing-tabs{display:flex;gap:0;border-bottom:2px solid var(--border);margin-bottom:24px}.billing-tab{padding:10px 20px;font-size:14px;font-weight:500;color:var(--text-secondary);background:none;border:none;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-2px;transition:color .15s,border-color .15s}.billing-tab:hover{color:var(--text)}.billing-tab.active{color:var(--primary);border-bottom-color:var(--primary);font-weight:600}.billing-layout{display:grid;grid-template-columns:1.2fr 1fr;gap:24px}.billing-col-side{display:flex;flex-direction:column;gap:24px}@media (max-width: 900px){.billing-layout{grid-template-columns:1fr}}.billing-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;overflow:hidden}.billing-card-header{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;border-bottom:1px solid var(--border)}.billing-card-header h3{font-size:15px;font-weight:600}.billing-card-body{padding:24px}.billing-badge{display:inline-block;padding:2px 10px;border-radius:12px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.04em}.billing-badge-active{background:#d1fae5;color:#065f46}.billing-badge-warn{background:#fef3c7;color:#92400e}.billing-plan-summary{margin-bottom:20px}.billing-plan-total{display:flex;align-items:baseline;gap:2px}.billing-plan-amount{font-size:36px;font-weight:700;color:var(--text);line-height:1}.billing-plan-period{font-size:15px;color:var(--text-secondary);font-weight:400}.billing-plan-renew{font-size:13px;color:var(--text-muted);margin-top:6px}.billing-breakdown{border-top:1px solid var(--border);padding-top:16px}.billing-breakdown-row{display:flex;justify-content:space-between;align-items:center;padding:8px 0}.billing-breakdown-row+.billing-breakdown-row{border-top:1px solid var(--border)}.billing-breakdown-label{font-size:14px;color:var(--text)}.billing-breakdown-price{display:flex;align-items:center;gap:12px;font-size:14px}.billing-breakdown-rate{color:var(--text-muted);font-size:13px}.billing-usage-item{margin-bottom:20px}.billing-usage-item:last-child{margin-bottom:0}.billing-usage-label{display:flex;justify-content:space-between;font-size:13px;margin-bottom:6px;color:var(--text-secondary)}.billing-progress{height:8px;background:var(--bg);border-radius:4px;overflow:hidden}.billing-progress-bar{height:100%;background:var(--primary);border-radius:4px;transition:width .3s;min-width:2px}.billing-progress-ai{background:var(--success)}.billing-usage-note{font-size:12px;color:var(--text-muted);margin-top:16px;padding-top:12px;border-top:1px solid var(--border);line-height:1.5}.payment-card-display{display:flex;align-items:center;gap:12px}.payment-card-icon{flex-shrink:0}.payment-card-info{display:flex;flex-direction:column;gap:2px}.payment-card-brand{font-size:14px;font-weight:600;color:var(--text)}.payment-card-expiry{font-size:12px;color:var(--text-secondary)}.billing-history-table{width:100%;border-collapse:collapse;font-size:14px}.billing-history-table th{text-align:left;font-weight:500;color:var(--text-muted);font-size:12px;text-transform:uppercase;letter-spacing:.04em;padding:0 0 12px;border-bottom:1px solid var(--border)}.billing-history-table td{padding:12px 0;border-bottom:1px solid var(--border);color:var(--text-secondary)}.billing-history-table tr:last-child td{border-bottom:none}.billing-invoice-status{display:inline-block;padding:2px 8px;border-radius:10px;font-size:12px;font-weight:500;text-transform:capitalize}.billing-invoice-status.status-paid{background:#d1fae5;color:#065f46}.billing-invoice-status.status-pending{background:#fef3c7;color:#92400e}.billing-download-link{font-size:13px;color:var(--primary);text-decoration:none;font-weight:500}.billing-download-link:hover{text-decoration:underline}.billing-history-empty{color:var(--text-muted);font-size:14px;text-align:center;padding:24px 0}.ai-live-indicator{display:flex;align-items:center;gap:6px;font-size:12px;font-weight:600;color:var(--success)}.ai-live-dot{width:8px;height:8px;border-radius:50%;background:var(--success);animation:pulse-dot 2s infinite}@keyframes pulse-dot{0%,to{opacity:1;box-shadow:0 0 #10b98166}50%{opacity:.8;box-shadow:0 0 0 6px #10b98100}}.ai-agent-status-row{display:flex;align-items:center;gap:12px;padding:10px 0;border-bottom:1px solid var(--border)}.ai-agent-status-row:last-child{border-bottom:none}.ai-agent-status-info{display:flex;flex-direction:column;gap:3px;flex:1}.ai-agent-status-name{font-size:14px;font-weight:500}.ai-agent-status-bar{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-secondary);font-weight:500}.badge-wemu-ai{display:inline-block;padding:2px 8px;border-radius:10px;background:linear-gradient(135deg,#d1fae5,#a7f3d0);color:#065f46;font-weight:600;font-size:11px;line-height:1.4;width:fit-content}.ai-load-indicator{display:flex;align-items:center;gap:6px}.admin-layout{min-height:100vh;background:var(--bg)}.admin-nav{display:flex;align-items:center;justify-content:space-between;padding:12px 24px;background:#1e1b4b;color:#fff}.admin-nav-brand{display:flex;align-items:center;gap:10px;font-size:18px;font-weight:700}.admin-nav-user{display:flex;align-items:center;gap:12px;font-size:14px;opacity:.9}.admin-nav-user .btn-logout{color:#fff;opacity:.7}.admin-nav-user .btn-logout:hover{opacity:1}.admin-content{max-width:1200px;margin:0 auto;padding:24px}.admin-stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:16px;margin-bottom:32px}.admin-stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 20px;text-align:center}.admin-stat-value{font-size:28px;font-weight:700;color:var(--primary)}.admin-stat-label{font-size:12px;color:var(--text-secondary);margin-top:4px;text-transform:uppercase;letter-spacing:.03em}.admin-section{margin-bottom:32px}.admin-section h2{font-size:20px;margin-bottom:16px}.admin-table-wrap{overflow-x:auto;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius)}.admin-table{width:100%;border-collapse:collapse;font-size:14px}.admin-table th{text-align:left;padding:10px 14px;font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--text-secondary);border-bottom:1px solid var(--border);white-space:nowrap}.admin-table td{padding:10px 14px;border-bottom:1px solid var(--border);vertical-align:middle}.admin-table tbody tr:last-child td{border-bottom:none}.admin-table tbody tr:hover{background:var(--bg)}.admin-table code{background:var(--bg);padding:2px 6px;border-radius:4px;font-size:13px}.status-indicator{display:inline-flex;align-items:center;gap:6px;font-size:13px}.status-indicator:before{content:"";width:8px;height:8px;border-radius:50%}.status-active:before{background:var(--success)}.status-inactive:before{background:var(--text-muted)}.btn-small{padding:4px 10px;font-size:12px}.admin-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px 16px;font-size:14px;line-height:1.8}.admin-detail-stats,.admin-detail-members{margin-top:20px;padding-top:16px;border-top:1px solid var(--border)}.admin-detail-stats h4,.admin-detail-members h4{font-size:14px;margin-bottom:12px;color:var(--text-secondary)}.admin-shell{display:flex;height:100vh;overflow:hidden}.admin-sidebar{width:240px;background:#1e1b4b;color:#fff;display:flex;flex-direction:column;flex-shrink:0}.admin-sidebar-header{padding:20px;display:flex;align-items:center;gap:10px;border-bottom:1px solid rgba(255,255,255,.1);font-size:18px;font-weight:700}.admin-sidebar-header svg{flex-shrink:0}.admin-sidebar-nav{flex:1;padding:12px 8px;display:flex;flex-direction:column;gap:2px}.admin-nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--radius);color:#fff9;text-decoration:none;font-size:14px;font-weight:500;transition:all .15s}.admin-nav-item:hover{background:#ffffff14;color:#fff}.admin-nav-item.active{background:#6366f14d;color:#fff}.admin-nav-item svg{flex-shrink:0}.admin-sidebar-footer{padding:16px;border-top:1px solid rgba(255,255,255,.1);display:flex;align-items:center;justify-content:space-between}.admin-sidebar-footer .user-info{display:flex;align-items:center;gap:10px}.admin-sidebar-footer .user-name{font-size:13px;font-weight:600;color:#fff}.admin-sidebar-footer .user-role{font-size:11px;color:#ffffff80}.admin-sidebar-footer .btn-logout{color:#ffffff80}.admin-sidebar-footer .btn-logout:hover{background:#ffffff1a;color:#fff}.admin-main{flex:1;overflow:auto;background:var(--bg)}.admin-page{max-width:1200px;margin:0 auto;padding:24px}.admin-page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}.admin-page-header h1{font-size:24px;font-weight:700}.admin-hbar-row{display:flex;align-items:center;gap:12px;padding:8px 0}.admin-hbar-label{width:140px;font-size:13px;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex-shrink:0}.admin-hbar-track{flex:1;height:24px;background:var(--bg);border-radius:4px;overflow:hidden}.admin-hbar-fill{height:100%;background:var(--primary);border-radius:4px;min-width:4px;transition:width .3s}.admin-hbar-value{width:50px;text-align:right;font-size:13px;font-weight:600;flex-shrink:0}.admin-pct-bar{display:flex;height:32px;border-radius:6px;overflow:hidden;margin:12px 0}.admin-pct-segment{display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;color:#fff;min-width:40px;transition:flex .3s}.admin-pct-segment.ai{background:#10b981}.admin-pct-segment.human{background:var(--primary)}.admin-pct-segment.contact{background:#f59e0b}.admin-pct-segment.system{background:var(--text-muted)}.admin-pct-legend{display:flex;gap:16px;margin-top:8px;flex-wrap:wrap}.admin-pct-legend-item{display:flex;align-items:center;gap:6px;font-size:13px}.admin-pct-legend-dot{width:10px;height:10px;border-radius:2px;flex-shrink:0}.admin-breadcrumb{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-secondary);margin-bottom:16px}.admin-breadcrumb a{color:var(--primary);text-decoration:none}.admin-breadcrumb a:hover{text-decoration:underline}.admin-filter-bar{display:flex;gap:12px;margin-bottom:16px}.admin-filter-bar input,.admin-filter-bar select{padding:8px 12px;border:1px solid var(--border);border-radius:var(--radius);font-size:14px;background:var(--surface)}.admin-filter-bar input{flex:1;max-width:300px}.admin-analytics-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.admin-analytics-grid .full-width{grid-column:1 / -1}.profile-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px;max-width:900px}.profile-avatar-section{display:flex;align-items:center;gap:20px}.profile-avatar-large{width:80px;height:80px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:28px;font-weight:700;color:#fff;flex-shrink:0;overflow:hidden}.profile-avatar-large img{width:100%;height:100%;object-fit:cover}.profile-avatar-actions{display:flex;flex-direction:column;gap:8px}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .15s ease}.modal{background:var(--surface);border-radius:14px;box-shadow:0 20px 60px #0003;width:90%;max-width:480px;animation:slideUp .2s ease}.modal-header{padding:20px 24px 0}.modal-body{padding:16px 24px}.modal-footer{padding:12px 24px 20px;display:flex;gap:8px;justify-content:flex-end}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}.hc-empty{display:flex;flex-direction:column;align-items:center;text-align:center;padding:60px 24px;animation:fadeIn .3s ease}.hc-empty-icon{width:88px;height:88px;border-radius:50%;background:linear-gradient(135deg,#eef2ff,#e0e7ff);display:flex;align-items:center;justify-content:center;margin-bottom:20px}.hc-empty-features{display:flex;gap:20px;margin-top:8px;max-width:700px;width:100%}.hc-empty-feature{flex:1;display:flex;gap:12px;text-align:left;padding:16px;background:var(--surface);border:1px solid var(--border);border-radius:12px}.hc-empty-feature strong{display:block;font-size:14px;margin-bottom:4px}.hc-empty-feature p{margin:0;font-size:13px;color:var(--text-secondary);line-height:1.5}.hc-empty-feature-icon{font-size:24px;flex-shrink:0;line-height:1}@media (max-width: 700px){.hc-empty-features{flex-direction:column}}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}